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Lead Management Automation - Info
Lead Management Automation - Info

... If marketing is following known best practices for managing leads they will require IT to provide many low value repetitive tasks that can be effectively automated using LMA Changes to web pages, lead reporting, list segmentation, queries, mass mail mergers are all tasks which enable marketing to mo ...
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Sales process engineering

Sales process engineering is the engineering of better sales processes. It is thus the quest to design better ways of selling, making salespeople's efforts more productive. It has been described as ""the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process"". Selden pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a ""sales department"" alone. Primary areas of application span functions including sales, marketing, and customer service.
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