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E-Commerce Customer Relationship Management
E-Commerce Customer Relationship Management

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... Interactive Bookable-Banners bring a new sense of fun and value to Banner advertising. Travelers click on the arrows to slide through banners. At any time they can instantly get a quote, see rooms, rates photos, maps, website info, and book! Soon to be added to all Bookable-ads are: Reviews, MyRealH ...
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Sales process engineering

Sales process engineering is the engineering of better sales processes. It is thus the quest to design better ways of selling, making salespeople's efforts more productive. It has been described as ""the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process"". Selden pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a ""sales department"" alone. Primary areas of application span functions including sales, marketing, and customer service.
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