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Chapter 1 Introduction Marketing for
Chapter 1 Introduction Marketing for

The Future of Influencer Marketing
The Future of Influencer Marketing

... beings who have built communities where others follow their updates for a variety of personal or professional reasons. The ties that bind are the very premises of relationships. These communities are rich with the exchange of mutual value and social capital. For marketers, influencer marketing is a ...
Marketing for Hospitality and Tourism
Marketing for Hospitality and Tourism

... Kotler, Kotler,Bowen, Bowen,and andMakens Makens ...
Slide 1
Slide 1

Business Unit Level
Business Unit Level

... • A Look Around: Where Are We Now? • Customers • Competencies  Competitive advantage  Quality  Benchmarking ...
CHAPTER 9 CONCLUSIONS, RECOMMENDATIONS AND LIMITATIONS OF THE STUDY
CHAPTER 9 CONCLUSIONS, RECOMMENDATIONS AND LIMITATIONS OF THE STUDY

... It can also be concluded that the evaluation tools to measure sport sponsorship used by Raptor Award entrants, fit into the main categories identified in the literature (Behavioural measures, Recognition, recall & awareness, Media audits, Image and attitude, and Brand/service/ product effects) ident ...


... the management of the traditional marketing mix in a unique process of exchange (organization-employees), with the challenge of seeking balance between product supply (title), price (wage, costs), place (workplace) and promotion (communication), so that the employee is satisfied with the internal ex ...
Value co-creation in service logic: A critical analysis
Value co-creation in service logic: A critical analysis

... individualistic way. For someone, driving a certain car may mean value, whereas for someone else value relates to having an opportunity to meet with friends enabled by the drive made possible by this car (physical use). Yet another person may find value already in the process of considering buying a ...
Chapter 02 Ethics First
Chapter 02 Ethics First

... Explanation: There is a subtle difference between sales puffery and statements of fact; they can be difficult to distinguish. In general, the courts interpret a statement as actionable when a customer lacks knowledge about a product sold by a salesperson. 28. A salesperson should thoroughly educate ...
Download Full Article
Download Full Article

... attributed to the customer in a relationship, (Buttle, F. 2009). Krafft, (2000) see it as the economic value of customer relations during the whole period of relationship between customer and the firm. Customer lifetime value (CLV) is defined as the sum of cumulated cash flows discounted using the W ...
an introduction - Pearson Canada
an introduction - Pearson Canada

... Credits and acknowledgments for material borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within the text. Original edition published by Pearson Education, Inc., Upper Saddle River, New Jersey, USA. Copyright © 2013 Pearson Education, Inc. ...
VIRAL MARKETING AS AN ON
VIRAL MARKETING AS AN ON

... Viral marketing is popular because of the ease of executing the marketing campaign, relative low-cost (compared to direct mail), good targeting, and the high and rapid response rate. The main strength of viral marketing is its ability to obtain a large number of interested people at a low cost.The n ...
National Grape Cooperative Association and Welch`s Foods Inc
National Grape Cooperative Association and Welch`s Foods Inc

... industry. Welch’s also provided all necessary information to the National Grape board, as any public company does. “We have to do this. It helps us operate more efficiently and create the value that is our primary objective,” Dillon pointed out. There was significant collegiality among board members ...
LAPPEENRANTA UNIVERSITY OF TECHNOLOGY School
LAPPEENRANTA UNIVERSITY OF TECHNOLOGY School

Handout - University of Mississippi
Handout - University of Mississippi

... events, personal selling, and other activities that will effectively reach the target group to promote the benefits of the behavior change, product, price, and policy factors of a program. ...
The real NHS
The real NHS

... many staff failing to understand what marketing is and what it can deliver for the NHS. Often perceived as just 'spin' or advertising, marketing can actually play a far more strategic role within the NHS and help deliver real benefits for both patients and staff. By focusing on patient needs, market ...
StFX
StFX

... value to their products. They understand consumers assess the extent to which various competing products will satisfy their particular set of needs, the cost of obtaining each product, and thus the perceived value each offers relative to the others. Putting perceived value in pricing terms: "The wor ...
Relationship Marketing: Challenges for the Organization
Relationship Marketing: Challenges for the Organization

... he marketing mix concept was gradually developed after World War II and its 4 P model was introduced around 1960 (McCarthy, 1960). In the industrial society of the post-World War II era, marketing mix management and its transactional approach to marketing inevitably was helpful for very many industr ...
A dynamic model of customer loyalty
A dynamic model of customer loyalty

... The determinants of long-term relationships have been studied under the influence of models and methodologies developed by the psichology of interpersonal relationhip (Thibaut and Kelley, 1959), as well as by economic sociology (Granovetter, 1985) and social networks theory (Boissevain and Mitchell, ...
Relationship Marketing in United States Professional Sport: Attitudes
Relationship Marketing in United States Professional Sport: Attitudes

... Membership and loyalty programs attempt to enhance relationships by providing customers with added benefits. However, these programs often attempt to build a financial bond, by using reduced per game ticket costs and coupons or discounts on merchandise and concessions, which does little to protect t ...
FREE Sample Here
FREE Sample Here

... A. corporate philosophy B. benefits statement C. culture D. working environment 55. PeopleSoft designs, produces, and markets software that enables companies to automate basic human-resources functions such as payroll. At its inception, the company's leaders encouraged employees to get in touch with ...
Marketing Orientation: A Powerful, and Fruitful, Competitive Edge for
Marketing Orientation: A Powerful, and Fruitful, Competitive Edge for

... company philosophy while the other regards it as mainly a company behaviour. More specifically, in an effort to provide a definition of marketing orientation, Drucker (1954) stated that «marketing is not a specific company activity. On the contrary, it involves the entire organisation. It is the org ...
CHAPTER 13
CHAPTER 13

... 10. Which of the following major promotional tools use the telephone, mail, fax, e-mail, and the Internet to communicate directly with specific consumers? a. advertising b. public relations c. direct marketing d. sales promotion Answer: (c) Difficulty: (1) Page: 470 11. Although the promotion mix i ...
According to Lubbe and Puth (1994:26) the theory of public relations
According to Lubbe and Puth (1994:26) the theory of public relations

... The debate of not subsuming public relations under other functions or treat it as merely publicity, centres mainly on the relationship between marketing and public relations. It is therefore necessary to explore this relationship in more detail. The first part of this chapter will provide a brief o ...
MEC_031709_mtg_slides - Automotive Aftermarket Suppliers
MEC_031709_mtg_slides - Automotive Aftermarket Suppliers

...  Many have had problems with these parts  Many said they have been billed as “OE” but are not near OE quality  Salespeople only sell on price and do not believe in the products Marketing Executives Council ...
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Sales process engineering

Sales process engineering is the engineering of better sales processes. It is thus the quest to design better ways of selling, making salespeople's efforts more productive. It has been described as ""the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process"". Selden pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a ""sales department"" alone. Primary areas of application span functions including sales, marketing, and customer service.
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