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Entrepreneurial Marketing: A Historical Exploration
Entrepreneurial Marketing: A Historical Exploration

... In an increasingly turbulent market, marketers are having difficulty predicting consumer demands, and academics are finding that traditional marketing theory is no longer highly effective in making educated marketing decisions. With the growth of Entrepreneurial Marketing (EM) research over the past ...
service quality as a factor of marketing
service quality as a factor of marketing

... benefits they receive from the service. One must bear in mind that consumer benefit represents only one dimension of service quality, in the form of technical quality, resulting from the service delivery process. However, numerous interactions between service companies and consumers within the momen ...
Client Relationship Marketing Practices: An Exploratory Study of the
Client Relationship Marketing Practices: An Exploratory Study of the

... This is inevitably true for professional services where the differentiation of the service offerings is low and when competitors provide a similar technical solution (Gronroos, 1994; Wang and Mowen, 1997). Their technical as well as functional skills thus become a critical source of differentiation ...
A Review on the Formation and Development of the Relationship
A Review on the Formation and Development of the Relationship

... Some researchers pointed out that traditional marketing is the basis of relationship marketing and the two had no essential difference in terms of essential attributes, operation principle, application range, profit pattern and service philosophy. They are not contrary. Meanwhile, relationship marke ...
Marketing initiatives summary
Marketing initiatives summary

... from communications database significantly exceed those from most forms of ‘cold’ marketing Databases may be categorised, enabling communication of information relevant to their interest. They also creates an opportunity to value-add to client base, maintain the business name ‘top of mind’, inform t ...
Global Marketing - (HRODC) Postgraduate Training Institute
Global Marketing - (HRODC) Postgraduate Training Institute

...  Member of the Standing Council of Organisational Symbolism (MSCOS);  Member of the Asian Academy of Management (MAAM);  Member of the International Society of Gesture Studies (MISGS);  Member of the Academy of Management (MAOM);  LESAN;  Professor, HRODC Postgraduate Training Institute;  Vis ...
File - Wasik Ali Khan
File - Wasik Ali Khan

... – Combination of name, logo, symbols, design, packaging and performance as well as the image and associations that come to mind ...
A STRATEGIC MARKETING PLAN  Case Company Mundus Aer Oy Maija Pajunen
A STRATEGIC MARKETING PLAN Case Company Mundus Aer Oy Maija Pajunen

The Theoretical Underpinnings of Customer Asset
The Theoretical Underpinnings of Customer Asset

... investigating how marketing activities are related to CLV. First, causal relationships between marketing activities, customer behavior, and CLV are complex. For example, researchers have attacked theoretical issues relevant to understanding the relationship between customer satisfaction and loyalty ...
Full PDF - International Journal of Management Sciences
Full PDF - International Journal of Management Sciences

Sample
Sample

... Chapter 2 Developing Marketing Strategies and Plans 1) The task of any business is to ________. A) create customer needs B) differentiate in terms of cost of production C) deliver customer value at a profit D) reduce competition E) communicate similar value as provided by competitors Answer: C Page ...
Paradigm Shift in Marketing
Paradigm Shift in Marketing

... A paradigm shift takes place when a significant change happens -usually from one fundamental view to a different view. Commonly paradigm shift or transformation, the way we humans perceive events, people, environment and life altogether, can have positive and negative effects. The end results includ ...
Sample
Sample

... Chapter 2 Developing Marketing Strategies and Plans 1) The task of any business is to ________. A) create customer needs B) differentiate in terms of cost of production C) deliver customer value at a profit D) reduce competition E) communicate similar value as provided by competitors Answer: C Page ...
A comparative study of customer relationship management (CRM
A comparative study of customer relationship management (CRM

... Customer Relationship Management (CRM) is not just about customer satisfaction but has moved towards being an integral part of corporate strategies. Only companies that adopt the latest tools and techniques for enhancing customer value through sophisticated CRM systems can sustain in today’s competi ...
“A”
“A”

... segmentation; actionability expresses the notion that the segment targeted must be of an appropriate size for the company's resources to handle. See Accessibility; Measurability; Substantiality. Active Listening - listening that is more than passively hearing what the customer is saying; implies the ...
BIB 3339 INTERNATIONAL MARKETING
BIB 3339 INTERNATIONAL MARKETING

... Today, however, the business environment is changing and firms cannot afford to ignore international markets. International markets are important because most firms are geared towards growth and so must seek new opportunities in foreign countries as their domestic markets mature. Thus as global comp ...
Osmanagic-Antighechian_ Word-of
Osmanagic-Antighechian_ Word-of

... would be the same in other sectors rather than just service industry. Further suggestion can be the observation of small and medium enterprises’ communication marketing and to find out whether there is a similarity between this thesis results and conclusion for micro-sized companies with SMEs. ...
PROBLEM OF CUSTOMER INFORMATION OVERLOAD
PROBLEM OF CUSTOMER INFORMATION OVERLOAD

... better than their competitors did. This company collected information from voluntary customers for around ten years. They collected details regarding customers’ buying patterns, personal data, sales record etc. They have their own concept of sending individual customers a personalized message with t ...
Chain marketing of agricultural products - Wageningen UR E
Chain marketing of agricultural products - Wageningen UR E

... The scope of chain marketing, related to theproductflowin the channel, is ranging from alimitednumberofproductbenefits/attributes tothetotalproduct.In thisrespecta distinction shouldbemade(Kotier 1991,p.431)between:(i)thegenericproduct orcore benefit, comprising the basic, instrumental, benefits of ...
What Does the Definition of Marketing Tell Us About Ourselves?
What Does the Definition of Marketing Tell Us About Ourselves?

... This is a serious shortcoming, in that it also leaves us without strong concepts to assess simultaneous marketing activity in product markets, which is actually the norm. When 8 or 12 firms compete in a market, is it not appropriate to assess the “marketing” that is occurring on all fronts? Such mul ...
7stepstosuccess
7stepstosuccess

What Is CRM, Really?
What Is CRM, Really?

... content has changed fundamentally over the past decade. It’s interesting to begin with what is defined as a customer. When I worked with IBM back in the early 1990s, I remember being a bit puzzled by a designation their departments used with each other. When department 1 did work for department 2, i ...
View/Open
View/Open

... communication professionals recognized that the marketplace was changing. Duncan and Caywood aver in this regard that advertising was fast losing its “golden halo” (1996: 13). Niemann (2005: 87) says that during this period, agencies were involved in mergers and acquisitions in an attempt to offer ...
Brand Masters Conference - Association of National Advertisers
Brand Masters Conference - Association of National Advertisers

... story and learn how it reflects the automaker’s determination to create something new — and then immediately set about making it better. ...
Chapter 1 Introduction Marketing for
Chapter 1 Introduction Marketing for

< 1 ... 9 10 11 12 13 14 15 16 17 ... 267 >

Sales process engineering

Sales process engineering is the engineering of better sales processes. It is thus the quest to design better ways of selling, making salespeople's efforts more productive. It has been described as ""the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process"". Selden pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a ""sales department"" alone. Primary areas of application span functions including sales, marketing, and customer service.
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