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Chapter 4 Telecommunications, the Internet, Intranets, and Extranets An Overview of Telecommunications  Telecommunications: the electronic transmission of signals for communications  Telecommunications medium: anything that carries an electronic signal and interfaces between a sending device and a receiving device Telecommunications System Components Channel Bandwidth  Telecommunications professionals consider the capacity of the communications path or channel when they recommend transmission media for a business  Channel bandwidth: the rate at which data is exchanged over a communication channel  Usually measured in bits per second (bps) Types of Signals Analog signal  Continuous waveform  Passes through communications medium  Used for voice communications Digital signal  Discrete waveform -- Transmits data coded into two discrete states as 1-bits and 0-bits  Used for data communications Modem  Translates computer’s digital signals into analog and vice versa Communications Media Telecommunications Hardware Table 4.3: Common Telecommunications Devices Services  Digital subscriber line (DSL): telecommunications service that delivers high-speed Internet access to homes and small businesses over the existing phone lines of the local telephone network  All major long distance carriers offer wireless telecommunications services that enable you to place phone calls or access the Internet Networks and Distributed Processing  Computer network: the communications media, devices, and software needed to connect two or more computer systems and/or devices  Network nodes: the computers and devices on the networks Network Types  Personal area network (PAN)  Local area network (LAN)  Metropolitan area network (MAN)  Wide area network (WAN)  International networks  Mesh networking Distributed Processing  Centralized processing: all processing occurs in a single location or facility  Decentralized processing: processing devices are placed at various remote locations  Distributed processing: computers are placed at remote locations but connected to each other via a network Client/Server Systems  Client/Server system: multiple computer platforms are dedicated to special functions, such as database management, printing, communications, and program execution Communications Software and Protocols  Communications protocol: a set of rules that govern the exchange of information over a communications channel  Protocols govern several levels of a telecommunications network, such as:  Hardware device level  Application program level Wireless communications protocols are still evolving as the industry matures Communications Software Network operating system (NOS): systems software that controls the computer systems and devices on a network and allows them to communicate with each other  Network-management software: software that a manager uses on a networked desktop  Monitors the use of individual computers and shared hardware (such as printers)  Scans for viruses  Ensures compliance with software licenses Use and Functioning of the Internet  Internet: a collection of interconnected networks, all freely exchanging information  ARPANET  The ancestor of the Internet  A project started by the U.S. Department of Defense (DoD) in 1969  Internet Protocol (IP): communication standard that enables traffic to be routed from one network to another as needed How the Internet Works  Data is passed in chunks called  The Internet transmits data packets from one computer (called a  Transmission Control Protocol host) to another (TCP): widely used transport-layer  If the receiving computer is on protocol that is used in combination with IP by most a network to which the first Internet applications computer is directly connected,  Uniform Resource Locator (URL): it can send the message an assigned address on the directly Internet for each computer  If the receiving computer is not on a network to which the sending computer is connected, the sending computer relays the message to another computer that can forward it How the Internet Works  Accessing the Internet  Connect via LAN server  Connect via Serial Line Internet Protocol (SLIP)/Point-to-Point Protocol (PPP)  Connect via an online service  Several other ways to connect  Example: WAP Internet Service Providers  Internet service provider (ISP): any company that provides individuals or organizations with access to the Internet  Most charge a monthly fee  Many ISPs and online services offer broadband Internet access through digital subscriber lines (DSLs), cable, or satellite transmission The World Wide Web  The Web, WWW, or W3  A menu-based system that uses the client/server model  Organizes Internet resources throughout the world into a series of menu pages, or screens, that appear on your computer  Hypermedia: tools that connect the data on Web pages, allowing users to access topics in whatever order they want  Hypertext Markup Language (HTML): the standard page description language for Web pages  HTML tags: codes that let the Web browser know how to format text - as a heading, as a list, or as body text - and whether images, sound, and other elements should be inserted Web Browsers  Web browser: software that creates a unique, hypermedia-based menu on a computer screen, providing a graphical interface to the Web  The menu consists of graphics, titles, and text with hypertext links  Popular Web browsers: Microsoft Internet Explorer, Netscape Navigator, Mozilla Firefox, Apple Computer’s Safari Search Engines and Web Research  Search engine: Web search tool  Examples: Yahoo.com, Google.com  Most search engines are free  Searches can use words, such as AND and OR to refine the search  Meta-search engine: submits keywords to several individual search engines and returns results from all these search engines Internet Cell Phones and Handheld Computers  Some cell phones can be connected to the Internet to:  Search for information  Buy products  Chat with business associates and friends  Handheld computers and other devices can be connected to the Internet using phone lines or wireless connections, such as Wi-Fi Intranets and Extranets  Intranet  Internal corporate network built using Internet and World Wide Web standards and products  Used by employees to gain access to corporate information  Reduces need for paper  Extranet  A network based on Web technologies that links selected resources of a company’s intranet with its customers, suppliers, or other business partners  Virtual private network (VPN): secure connection between two points across the Internet  Tunneling: process by which VPNs transfer information by encapsulating traffic in IP packets over the Internet Net Issues  Management issues  No centralized governing body controls the Internet  Service and speed issues  Web server computers can be overwhelmed by the amount of “hits” (requests for pages)  Privacy, fraud, security, and unauthorized Internet sites