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Kettle Island Bridge Impact on Montfort Hospital IMSR Team Nehad Shukur – Project Manager Dominique Nsengiyumva – Document Coordinator Bernard Langevin – Project Research Coordinator Nagi Khanager – Team Development Coordinator Wael Ismaeil – Client Liaison Agenda  Introduction  The Project  Project Management  Team Management  Client Management  Lessons Learned  Conclusions Interprovincial Bridge Need of a new interprovincial bridge in the NCR Roche/NCE Study New bridge at Kettle Island  1800 vehicles/day (2031)  40% of commercial vehicles  1/3 of all truck traffic Montfort Hospital I-The Project Objective  Report describing the impacts of the bridge on the hospital • Increased traffic volume • Noise • Vibration • Pollution II-The Project Scope  Analysis of the impacts  Stances of neighborhood stakeholders III-The Project  Methodology Research on stakeholders Benchmarking Impact on patients (pollution, noise, vibration) Impact on Hospital equipments (vibration) Impact of increased traffic (pollution, noise, vibration)  Impact on employees – Not completed      Project Conclusion Expected effects:  Increased traffic will impact patients and ambulance services  Noise will affect patients outside buildings Project Recommendations Mitigation measures:  Noise absorption barriers  Vibration in-ground barriers  Speed limit … Project Management Initiation Plan Execute Control Close Project Management  Team Contract  Project scope  Project charter  Project plan  Statement of work  Progress report  Final report Project Risk Assessment Risk Mitigation Result Scope change Only scope change Did not happen of less than 20% rework will be accepted Information availability Obtain information Met with Judy through interview Lishman Stakeholder availability Refer to stakeholder interview from newspaper. Received information by email Quality Management  Prevention over inspection  Multiple reviews of the deliverable  Continuous improvement  Involvement in the delivery process.  Monitoring & Control  Development of quality metrics Project Management  Communication management  Wikispaces, emails, telephone, meeting.  Resource management  Organization chart  Responsibility assignment I-Team Management Tool / Model Impact Team evaluation Team behaviour adjustement Tuckman Reaching norming and performing stages MBTI Shared leadership Learning Style Better communication II-Team Management Tool / Model Impact Brown More functional and productive team Six-Box Better team relationships and performance Team effectiveness Leadership style Increased mutual trust Shared leadership III-Team Management Tool / Model Team Player Styles Impact Compensation of challenging style Better communication I-Client Management  Purpose  Coordinate the communication between the client and the team regarding the scope of the project.  Share information and keep the client up to date about the project.  Manage client expectations about project details and identify additional project requirements.  Develop a positive relationship between the project’s team and the client II-Client Management The client contract  Relationship between client and team  Project charter & SOW Communication with client  E-mail, Telephone, and personal meeting Client Feedback “The team appears to have a good comprehension of the technical issues as well as an understanding of the requirements.” “I am very pleased with the progress” III-Client Management  Managing Client expectations  Updated the client with the progress of the work.  Formally and personally met with the client  Problems Encountered  Survey I-Lessons Learned (Project)  The research contribution of each member  The need for clear project objectives and well defined scope  The impact of the client management II-Lessons Learned (Project management)  Project management is a substantial part of the project  Clear understanding of processes and the relationships between them  The components of project management learned from the various courses III-Lessons Learned (Team management)  The motivation of the team  The collaboration of the team  The TM tools allowed to relate the team dynamics  Lack of social activities  Culture awareness Recommendation  Write personal objectives of each member in the team contract  Team heterogeneous  Time for team building events at the beginning of the project  Team management development plan Thank You! Questions?