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Who are you?         Social roles: student, daughter, boss, husband Physical characteristics: tall, short, beautiful… Intellectual: smart, curious, stupid, inquisitive… Moods, Attitudes: optimistic, critical, energetic Belief system: liberal, atheist, Christian Skills: swimmer, carpenter, artist, musician, Ethnic/cultural: Asian, Black, Irish, Latino/a Socioeconomics: poor, rich, blue collar, white collar, middle class, etc. Identity and Communication  Identity is a foundation from which the communication process operates.   Our social identities are powerful influences on our views of ourselves and others and how we communicate. Communication and the Self-Concept  Self-concept, defined:    A relatively stable set of perceptions you hold of yourself. Imagine a special mirror that reflect physical features and allow you to view other aspects of yourself. Reflection is your self-concept. How Self-Concept Develops    Reflected Appraisal Social Comparison importance of Reference Groups Your Own Interpretations/Reflections How the Self-Concept Develops   Reflected appraisal, defined:   A mirroring of the judgments of those around you. “Significant others” are people whose evaluations are especially influential. . Social Comparison  Social comparison, defined:   Evaluating ourselves in terms of how we compare with others. Reference groups   People we use to evaluate our own characteristics. How can social comparison give a person an overly positive or overly negative selfconcept? Characteristics of Self-Concept   Subjective Conservative The Self-Concept is Subjective   We inflate and/or underestimate our self-perception. How may an individual’s self-perception be influenced by:     obsolete information? distorted feedback? the myth of perfection? social expectations? The Self-Concept Resists Change   Why do we resist revision of our selfperception? Cognitive conservatism, defined:  Seeking information that conforms to an existing self-concept. Influences on Self-Concept      Community Family Culture Ethnicity Sex / Gender roles Identity Management  Identity management, defined:  The communication strategies people use to influence how others view them.  Public and Private Selves Characteristics of Identity Management  Identity management is collaborative   “Process theater” in which we improvise scenes where our character reacts with others. What happens when someone rejects or does not collaborate with our identity management attempts? Characteristics of Identity Management  Identity management can be deliberate or unconscious   What situations would require deliberate identity management? We unconsciously act in small public performances, making a particular facial expression or using a particular tone of voice. Interplay, 12th Edition, Adler/Rosenfeld/Proctor Copyright © 2012 by Oxford University Press, Inc. Characteristics of Identity Management  People differ in their degrees of identity management  What are advantages to being a high selfmonitor? Drawbacks? Why Manage Impressions?     Social rules Personal goals Relational goals It is impossible not to create impressions How Do We Manage Impressions?  Face-to-face impression management  Manner / Words / Nonverbal actions  Appearance / Personal items people use to shape an image  Clothing / Hairstyle / Personal affects  Setting  Physical items people use to influence how others view them  “Artifacts” decorate the space we live in  Automobiles / Artwork Identity Management and Honesty     People sometimes misrepresent themselves to gain the trust of others. What are examples of ethical or honest identity management? Not only one honest way to behave in every circumstance. Impression management involves deciding which face— which part of yourself—to reveal. Self Disclosure: Choosing What to Reveal   Self-disclosure  Every verbal or nonverbal behavior we engage in is self-revealing Distinguishing factors of self-disclosure:  Honesty  Depth  Availability of information  Context of sharing Models of Self-Disclosure   Degrees of Self-Disclosure: The Social Penetration Model  Two dimensions:  Breadth of information volunteered  Depth of information volunteered Types of information revealed:  Clichés—ritualized, stock responses to social situations  Facts  Opinions  Feelings Awareness of Self-Disclosure: The Johari Window Model  Johari Window  Frame contains likes, dislikes, goals, secrets, needs.  Part 1: Open area; information of which both you and the other person are aware.  Part 2: Blind area; information of which you are unaware, but the other person knows.  Part 3: Hidden area; information that you know, but aren’t willing to reveal to others.  Part 4: Unknown area: information unknown to you and others. Benefits of Self-Disclosure          Catharsis Self-clarification Self-validation Reciprocity Impression formation Relationship maintenance and enhancement Moral obligation Social influence Self-defense Risks of Self-Disclosure       Rejection Negative impression Decrease in relational satisfaction Loss of influence Loss of control Hurt the other person Guidelines for Self Disclosure Is the other person important to you?  Is the risk of disclosing reasonable?  Is the self-disclosure appropriate?  Is the disclosure reciprocated?  Will the effect be constructive?  The Self-Fulfilling Prophecy    Occurs when a person’s expectations of an event/accomplishment/failure/etc. make that more likely to happen Your own S-F prophecy Others S-F prophecy about you The Self-Fulfilling Prophecy and Communication  Self-fulfilling prophecy, defined:   When a person expectations of an event, and her or high subsequent behavior based on those expectations, make the outcome more likely to occur than would otherwise have true. Four stages:  Holding an expectation (for yourself or for others)  Behaving in accordance with that expectation  The expectation coming to pass  Reinforcing the original expectation . Types of Self-Fulfilling Prophecies   Self-imposed  Your own expectations influence your behavior.  Research: “Communicators who believed they were incompetent proved less likely than others to pursue rewarding relationships and more likely to sabotage their existing relationships.” When a person’s expectations govern another’s actions, whether positive or negative.  “Pygmalion” effect = positive  “Golem” effect = negative Communication and Self-Esteem    Self-esteem, defined:  Part of the self-concept that involves evaluations of selfworth. How does high or low selfesteem affect communication behavior? What do the authors mean by: “Although self-esteem has obvious benefits, it doesn’t guarantee interpersonal success”? Self-esteem vs. self-concept Changing your self-concept or improving self-esteem  Improving self-esteem  Attack your self-destructive beliefs Improving self-esteem  Be realistic about yourself and the world Improving self-esteem  Don’t allow yourself to rationalize failure Improving self-esteem  Engage in self-affirmation Improving self-esteem  Seek out nourishing (but fair) people Improving self-esteem  Be reasonable: e.g., work on projects that are comparable with your skills