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BA_EM Electronic Marketing
22. 10. 2013 – Pavel Kotyza @VŠFS

Agenda
 Effective data mining as a source of relevant
data about customer needs
What is data mining?
 Absolut
 Unknown
 Useful
What is data?
Data-mining traditional uses
Data-mining traditional uses
Data-mining traditional uses
Data-mining traditional uses
Data-mining traditional uses
Question
 Say an example of data mining?
My example
What is data mining?
 Data mining is the practice of automatically
searching large stores of data to discover patterns
and trends that go beyond simple analysis.
 Data mining uses sophisticated mathematical
algorithms to segment the data and evaluate the
probability of future events.
 Data mining is also known as
 Knowledge Discovery (KD) in Data (KDD).
The key properties of data mining are
 Automatic discovery of patterns
 Prediction of likely outcomes
 Creation of actionable information
 Focus on large data sets and databases
Video
http://www.youtube.com/watch?v=BjznLJcgSFI
Why to use
 Data mining can answer questions that cannot be
addressed through simple query and reporting
techniques.
Video example

http://www.ted.com/playlists/56/making_sense_of_too_much_data.html
Data Mining types

Automatic Discovery
 Data mining is accomplished by building models. A
model uses an algorithm to act on a set of data.
The notion of automatic discovery refers to the
execution of data mining models.
 Data mining models can be used to mine the data
on which they are built, but most types of models
are generalizable to new data. The process of
applying a model to new data is known as scoring.
Prediction

Many forms of data mining are predictive.

E.g. A model might predict income based on education

Predictions have an associated probability (How likely is this prediction
to be true?). Prediction probabilities are also known as confidence

How confident can I be of this prediction?

Some forms of predictive data mining generate rules, which are
conditions that imply a given outcome.

E.g. A rule might specify that a person who has a bachelor's degree and
lives in a certain neighborhood is likely to have an income greater than
the regional average. Rules have an associated support

What percentage of the population satisfies the rule?
Grouping
 Other forms of data mining identify natural
groupings in the data.
 E.g. A model might identify the segment of the
population that has an income within a specified
range, that has a good driving record, and that
leases a new car on a yearly basis.
Actionable Information
 Data mining can derive actionable information from
large volumes of data.
 For example, a town planner might use a model
that predicts income based on demographics to
develop a plan for low-income housing.
 A car leasing agency might a use model that
identifies customer segments to design a promotion
targeting high-value customers.
Why is it important now
 Data all around us
 Social networks
 Search in e-shops
 Targeting Advertising
 Information overload
Social Insight & Personal Advantage
 Rent prices
 Blogs and News
 Movie data
 Fashion
 Product Prices
 Hotties / Adult content categories
The beauty of data visualization
http://www.ted.com/talks/david_mccandless_the_beauty_of_data_visualization.html
Data Mining Process
Problem
Definition
Data
Gathering &
Preparation
•Data Access
•Data Sampling
•Data
Transformation
Model
Building &
Evaluation
•Create Model
•Test Model
•Evaluate &
Interpret Model
Knowledge
Deployment
•Model Apply
•Custom Reports
•External
Applicazions
Problem definition
Problem definition
Problem definition
Data Gathering & Preparation
 Data Access
 Data Sampling
 Data Transformation
Model Building & Evaluation
 Create Model
 Test Model
 Evaluate & Interpret Model
Knowledge Deployment
 Model Apply
 Custom Reports
 External Applications
How predictable are you?
http://www.youtube.com/watch?v=DaWcL3oOd-E
The End!
 Are there in your
company/school any assholes?
Solution: of the problem:
D-Fenz Tie Test - Extreme
example