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... ▪ Led marketing and operations strategies across all sales customer segments and sales channels of the following products: Office for consumers; Office Businesses; Microsoft Lync; Exchange Server. ▪ Planning, management and stakeholders reporting of business Scorecard metrics and Campaign KPIs. ▪ Br ...
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... Spearhead the development and implementation of innovative marketing strategies to drive profitability at the international market and dealer level. Identify brand-building opportunities and lead teams through all phases of largescale projects. Full financial management for CRM budget ($18 mil). ...
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...  Acted as chief PR point-of-contact for county, borough and parish councils, government bodies on planning matters, recycling initiatives, public events etc.  Arranged many successful events to showcase company and generated follow-up PR.  Selected and co-ordinated corporate hospitality events fo ...
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Sales process engineering

Sales process engineering is the engineering of better sales processes. It is thus the quest to design better ways of selling, making salespeople's efforts more productive. It has been described as ""the systematic application of scientific and mathematical principles to achieve the practical goals of a particular sales process"". Selden pointed out that in this context, sales referred to the output of a process involving a variety of functions across an organization, and not that of a ""sales department"" alone. Primary areas of application span functions including sales, marketing, and customer service.
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