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WELCOME TO
IST 420
Systems and Enterprise Integration
Dr. Chao-Hsien Chu
301K IST Building
Tel/Fax: 865-4446 / 865-6426
e-mail: chu@ist.psu.edu
WWW: net1.ist.psu.edu/chu/
IST 420
Systems and Enterprise Integration
Chao-Hsien Chu, Ph.D.
School of Information Sciences and Technology
The Pennsylvania State University
Elements of Organization
Processes
Information
Systems
IT Resources
Information Systems in Organizations
Investors
Regulators
Suppliers
INPUTS
Partners
Customers
OUTPUTS
Information
Systems
IT Resources
Extending Enterprise Systems
Decision Support &
Analytic Processing
Global
Systems
Extended
Supply
Chain
Customer
Systems &
E-commerce
Obstacles to Integration
• Change management
• Staff inadequacy
• Training
• Resource allocation
PEOPLE
PROCESS
• Work flow management
• Reengineering
• Transition
• Efficiency
TECHNOLOGY
• Software development
• Systems integration
• Data & reporting
• Standard
Technology Trends in 2000
Enabling Application Technologies
Enterprise
Application
Integration
Business
Intelligence
Customer
Relationship
Management
Supply Chain
Management
Security
Wireless /
Mobile
Commerce
~ Cherry Tree ~
Opportunities for Systems Integration
• Merges and Acquisition
• Supply Chain Management (SCM)
• Customer Relationship Management (CRM)
• Enterprise Resources Planning (ERP)
• Business Process Reengineering (BPR)
• Straight-through Processing
• E-Commerce
~ IBM ~
Enterprise Integration Transactions
Enabling Tech.
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% of Transactions
EAI
CRM
SCM
Business Intelligence
Wireless
Security
Financial Services
Healthcare
Telecom
Other
8%
5%
4%
5%
21%
6%
24%
12%
4%
11%
~ Cherry Tree ~
IT of the Future
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Telecommunication & Network Management
Client-Server Systems Development
Electronic Commerce / Internet / Intranet
Information Systems / Networks Security
Hybrid Intelligent Systems
Enterprise Systems Integration
Web-based Training
Wireless Communication
Applied Virtual Reality
Entertainment Industry
Knowledge & Skills for IST
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Programming Skills
Information Systems Technology
Understanding of Functional Domain
Problem Solving Skills
Teamwork Experience
Communication Skills
Interpersonal Skills
Project Management
Global Perspectives
Topics Cover in IST 420
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Systems Analysis & Development
Overview of IT Integration
Systems Integration Life Cycle
Planning for IT Integration
Process/Enterprise Modeling (Work Flow and BPR)
XML Fundamentals
XML for Data Integration
Implementation Issues (Testing, Maintenance, …)
Change Management
Project Management
Hard Skills for Systems Integration
• Information Systems Planning
• Information Requirements Analysis
• Information Systems Design
• Information Systems Implementation
• Work Flow Modeling / Management
• Business Process Reengineering
• Systems Integration
• XML / Java / COBRA, ….
Soft Skills in IST
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Problem Solving Skills
Customer Relationship Management
Oral and Written Communication
Teamwork
Leadership Abilities
Interpersonal Skills
Project Management
Change Management
Global Perspective
Changing Roles
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Software Engineer
Support Specialist
Business/IT Analyst
Data Miner
Webmaster
Project Manager
Systems Programmer
Systems Integrator
Application Analyst
Top Skills Areas
24 Application development
27 Networking
41 Internet development
35 E-commerce
37 Data mining
0
10
20
30
40
50
Percent of managers hiring in this area
Computer World, 2001
Hot Technologies
51 Storage-area networks
51 Next-generation directories
36 Sales force automation
40 Extensible Markup Language
62 Windows 2000
45 Wireless networks
56 Gigabit Ethernet
44 Voice-over-IP
36 Linux
0
20
40
60
80
Percent of managers hiring in this area
Computer World, 2001
Teaching Philosophy and Principles
 Bridging the gaps between theory and practice
Theory and Practice
Practice
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Problem Solving Skills
Interpersonal Skills
Team Work
Managerial Issues
Theory
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Programming Skills
Information Technology
Technical Issues
Emerging Information
Technologies
Teaching Philosophy and Principles
 Bridging the gaps between theory and practice
 Learning by doing (hands-on experience)
Learning By Doing
I Hear and I Forget !
I see and I Remember !
I Do and I Understand !
Confucius (Kung Chiu)
5th - 6th Century, B. C.
Chinese Philosopher
Teaching Philosophy and Principles
 Bridging the gaps between theory and practice
 Learning by doing (hand-on experience)
 Learning capability is more important than
knowledge
Albert Einstein
Imagination
is more important than
Knowledge
???
Learning Capability
is more important than
Knowledge
Teaching Philosophy and Principles
 Bridging the gaps between theory and practice
 Learning by doing (hand-on experience)
 Learning capability is more important than
knowledge
 Covering both technical and managerial
aspects
Teamwork - The Key to Winning
We Are All in the Same Boat
Leadership Skills
Involved
Committed
Teaching Philosophy and Principles
 Bridging the gaps between theory and practice
 Learning by doing (hand-on experience)
 Learning capability is more important than
knowledge
 Covering both technical and managerial
aspects
 Enforcing computer applications
 Focusing on emerging information
technologies
Emerging Information Technology
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Object-Oriented Programming
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Information Engineering and CASE
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Client-Server Systems Development
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End-User Computing
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Networking and Telecommunications
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Multimedia Usage and Development
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Decision Support Systems / Expert Systems
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Intelligent Systems
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Information Systems/Software Quality
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Information Systems/Networks Security
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Enterprise Application Integration
Thank You?
Any Question?