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Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. Scripting is to help explain information in each slide. It’s not intended to be read verbatim. 1 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. 2 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. 3 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction is about See/Point Click and Fix. It’s about visualization, decision making, control and improve. One of the very unique features of LiveAction is the visualization and this comes from the concept of situational awareness. It’s about understanding your surroundings and we implement that concept into LiveAction so that you have the awareness of your overall network environment. • On Visualize, LiveAction gives you the situational awareness of the network to better manage your network environment. What’s unique is that this network topology is very interactive in that you can right click on any objects/flows and take further actions. • Second is once you understand what’s going on in your network, it’s about decision making. We use Google map to take trips as it tells us where to go and other alternate paths. LiveAction is similar in the network in that it shows you the path and what alternatives you might have and help you with decision making process. The third thing about the product is control. We provide QoS control through API layer via the Cisco infrastructure. Last but not least, we not only help you find the problems, we help you fix those problems by allowing you to adjust QoS policies through a simple graphical user interface. 4 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. • LiveAction was developed to provide QoS management for the DoD many years ago. But today it is a fast, simple and cost effective way to monitor and resolve application performance issues as compared to hardware solutions. LiveAction delivers robust analyses of your environment by leveraging the performance stats from Layer 2 to Layer 7 already generated by the Cisco networking devices. It consists of 6 components. • Flow: LiveAction captures and analyzes flow-based data. LiveAction is unique in its ability to provide you with the end-to-end topology and flow visualization to help you understand how your devices are interconnected and how flows are traversing your network end-to-end. QoS Monitor provides a detailed understanding of QoS performance for individual interfaces, applications, and classes. It shows congestions in color-coded status on the topology and provides an network-wide QoS audit with a single click. • QoS Configure provides the ability to view, edit, and apply changes to existing policies, as well as create new ones from scratch or use one of the many Cisco best practice QoS templates. CLI can be reviewed before pushing to the devices. • LAN = Layer 2 QoS monitoring, LAN path visualization, and STP (Spanning Tree Protocol) visualization, trunk and access bandwidth. Routing = visualization of VRF/ routing/adjacency tables, next-hop route tracing, and PBR (Policy-Based Routing). IP SLA = IP SLA dashboard, generating IP SLA tests with our GUI interfaces, visualization of IP SLA test status/results, and all IP SLA reports. 5 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. • Our customers represent the mid-market and enterprise segments, and many of them are well known and have very large and complex networks. They span across multiple verticals: from Financial Services, to Consumer, to Healthcare, to Education, to Public Sector. • Most of our customers use LiveAction to simplify troubleshooting and resolution of application & network performance issues. It’s been reported that LiveAction can accelerate trouble shooting 30%-50% as well as fine tune QoS policies to optimize performance, and therefore, enabling higher quality end-user experiences. This ultimately results in their ability to reduce costs and increase productivity so they can focus on running their business. Notes: mid-market (250-999 empl) enterprise (1000+ empl) 6 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. • LiveAction has a strong partnership and works closely with Cisco in joint marketing and joint development. We are a development partner and therefore part of Cisco Solution Partner Program. We’ve also qualified for SIP incentives and have passed several Interoperability Verification Tests. • We work with many BUs to integrate Cisco technologies and platforms into LiveAction. Some technology examples are Medianet, AVC, PfR, QoS, IWAN, etc. We also collaborate with Cisco across routing and switching, Internet of Things, Wireless platform teams to ensure LiveAction continues to provide relevant management and support. • In Apr, 2014, LiveAction became a SolutionPlus Partner and our product is now on the Cisco GPL. 7 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. 8 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction 4.0 release, shipped in late Jun, 2014, brings increased scalability to enable users to see thousands of devices across their entire network on a single pane of glass. It provides centralized visibility and management enhancements while leveraging the intuitive user interface and robust troubleshooting capabilities that LiveAction has become known for. LiveAction 4.0 can now manage large-scale networks of tens of thousands of devices and provide a single consolidated view through a highly scalable and distributed 3-tiered architecture consisting of collector nodes, servers, and client applications. Your large network will need intelligent zooming, grouping, and visualization in order to be managed seamlessly and LiveAction has been optimized for that. LiveAction 4.0 also added bulk discovery so you can turn up the network faster. Device grouping allows for easy configurations of groups of devices across your multiple data centers and remote sites. Migrating from a 3.1.x release to 4.0 is also made simple: No installs for client, simple installs for server and collector nodes and you’re up and running. In a single-server environment, all your devices come automatically into 4.0 from 3.1.x. 9 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. • LiveAction 4.0 increased scalability allows customers to easily manage and operate larger networks. And the single-pane-of-glass view enables centralized management across many data centers and graphically dispersed branch offices. • LiveAction is known for its end-to-end network and flow visualization and now, you can use LiveAction for networks of up to 40,000 devices. In the future, we target networks of 100K devices. • Bulk configuration and grouping allow for faster and easier network discovery and configuration • In the past, multiple servers and thus license keys would be required for network exceeding 2,000 devices. With LiveAction 4.0, one single server and one license key would be required. Of course we have high availability options that allows you to have a secondary server if needed. That’s coming up in LiveAction 4.2 release. 10 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction 4.0 is built on a 3-tier architecture with clients, servers, and node collectors. In this architecture, you would only have one server which provides the single pane of glass view with multiple nodes and clients. Node The node provides the ability to add additional collection, analyze the data, perform other capabilities and helps scale horizontally by providing additional processing. The node runs on Linux and communicates to the central LiveAction server. Client Application The client application can be run via web start directly from the LiveAction web server or can be installed as a 64 bit client application for Windows or Mac. Server LiveAction server runs on a Windows Server or VM. The LiveAction server has a built in collection node and is fully usable without any additional installations. 11 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. This diagram shows LiveAction 4.0 management of a sample 2,000-device network. In the example on the left, a pre-LiveAction 4.0 environment would require four (4) LiveAction servers, each managing 500 devices with its own network view. In the afterLiveAction 4.0 example on the right, LiveAction collector nodes would be deployed in different parts of the network to provide the horizontal scaling and communicate with the LiveAction server, which enables a centralized view across the network. License key management is also simpler since there is one license key for the server. 12 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction is very unique in the industry in that its focus is on graphical representation of everything. • First, its patent-pending unique end-to-end topology and flow visualization gives you the situational awareness to easily and simply manage your network. • We feature a visual path analysis using basic and advanced NetFlow data to help you troubleshoot problems faster. • We save all the data so you can go back a week, 2 weeks, a month, 6 months as long as you have space to keep the data and we replay the raw data for you so you can rewind, fast forward and diagnose an issue that happened in the past. • We also have search capabilities to enable you to look for information across millions of flows and thousands of devices and focus on a particular problem. 13 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. In this example, you want to find out what’s happening between San Jose and Boston. By being able to define site names, search on them and see more detailed data you can determine if problems exist and what they are. LiveAction not only displays the affected flows by highlighting them but also gives you the detailed information with color coded status to help you find and resolve problem quicker. 14 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. To handle large scale networks, performance becomes very important. From a flow perspective, LiveAction uses a special-purpose high performance database so we can draw flows quickly and respond faster with report generation. Since we keep all raw data, we use a time-series database and optimize memory usage for better performance. LiveAction 4.0 is able to handle a large networks of up to 40K devices. In the future, we target 100K devices. Today, we can handle 1M-1.5M flows/sec, the highest in the industry, because of our high performance database. In the future, we target 10M+ flows/sec. 15 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. In summary, if you have a large enterprise networks of many thousand devices, LiveAction addresses the previous limitation of 500-dev per server by providing the 3-tier architecture and extending the scalability with the single-pane-of-glass view across the global enterprise. As mentioned, in this 3-tier architecture, we introduce a new component called the node which will need to be installed and provisioned. If you have a smaller networks than 500-device that can be handled with a single server already, there is no need for you to upgrade to 4.0 as having a LiveAction node in addition to the client/server will just be more administration for you. We’ll go over the LiveAction 4.1 feature preview next. 16 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction 4.1 combines the scalability in LiveAction 4.0 with two other major functionalities: • PfR V3 support with all PfR V2 functions + PfR dashboard, trending, drill-down troubleshooting, search and configuration. Today, PfR V2 provides Path Change visualization, alerting of OOP conditions, and visualization of affected application traffic. • With the integration with NLD, LiveAction 4.1 will provide full NCCM functions 17 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. LiveAction 4.1 will provide NCCM functionality with NetLine Dancer integration that will includes PfR configuration. Netline Dancer offers Configuration Management (config compare, config restore, change report), Change Management (scheduled and on-demand changes, zero-touch provisioning), Inventory Management (Hardware Inventory, Device OS Upgrade) and many other NCCM features. From the LiveAction Console, you simply click on Configuration Management to launch NetLine Dancer NCCM tool. 18 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. One you’re in NLD, PfR configuration can be created/modified with templates and pushed to groups of devices. This example shows configuration push to 8 devices, but this solution can scale to tens of thousands of devices 19 Copyright © 2016 LiveAction, Inc. All rights reserved. LiveAction, the LiveAction logo and LiveAction Software are trademarks of LiveAction, Inc. Information subject to change without notice. 20 21