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COURSE DESCRIPTIONS: CAREER/TECHNICAL DISCIPLINES BUSINESS (BUS) 3/1/17 BUS is taught at: Alabama Southern Calhoun Drake State Gadsden State Lurleen B. Wallace Northwest Shoals Southern Union Wallace Selma Bevill State Central Alabama Enterprise State Jeff Davis Lawson State Shelton State Wallace Dothan Bishop State Chattahoochee Valley Faulkner State Jeff State Northeast Snead State Wallace Hanceville CODE A = AGSC approved transfer courses in Areas I-IV that are common to all institutions. CODE B = Area V courses that are deemed appropriate to the degree and pre-major requirements of individual students. CODE C = Potential Area V transfer courses that are subject to approval by respective receiving institutions. Summary of Changes Course Number Date 151 3/1/17 245 3/1/17 Change Modern Business Mathematics with Excel Accounting with Quickbooks Course added at the request of Calhoun Course added at the request of Calhoun Comments: NOTE: ACCS Copyright© 2017 All rights reserved 1 DPT CRS. COURSE TITLE THEORY LAB COURSE BUS 100 INTRODUCTION TO BUSINESS 3 0 3 Topics include: This is a survey course Private enterprise system Forms of business ownership Marketing Factors of production Personnel Labor Finance Taxation BUS 105 CUSTOMER SERVICES 3 0 3 Topics include: Developing skills and knowledge to work effectively with internal and external customers Understanding of the skills Attitudes Thinking patterns Customer satisfaction and loyalty BUS 146 PERSONAL FINANCE 3 0 3 INTRODUCTION TO FINANCE 3 0 3 Topics include: Budgeting Financial institutions Basic income tax Credit Consumer protection Insurance House purchase Retirement planning Estate planning Investing Consumer purchases BUS 147 Topics include Survey of monetary and credit systems Role of the Federal Reserve System Sources of capital Long-term corporate financing Consumer credit BUS 150 BUSINESS MATH 3 0 3 THEORY LAB COURSE 3 0 3 Topics include: Practical business mathematics Fundamental processes of arithmetic Decimals Percentages Markup Discounts Bank reconciliation Simple and compound interest discounting notes Depreciation methods Present value DPT CRS. COURSE TITLE MODERN BUSINESS BUS 151 MATHEMATICS WITH EXCEL Course Description PREREQUISITE: CIS146 COREQUISITES: None Updated 3/1/17 This course applies mathematics to solve common business problems using Microsoft Excel. Topics include basic mathematical concepts and applications such as percentages, decimals and basic arithmetic operations; markup, markdown and discounts; financial computations including simple and compound interest amortization, depreciation methods, liquidity ratios and present value; accounting computations such as payroll ad tax calculations and management of complex business problems. Emphasis is placed on the use of Microsoft Excel as a computational and problem-solving tool. BUS 175 RETAILING 3 0 3 Topics include: Planning Policies and procedures of distribution Store design Layout and location Economic and social role of retailing Competitive strategies Retail management BUS 176 PROMOTIONAL STRATEGIES Topics include: Variables affecting promotional decisions Information needed to access these variables Strengths and limitations of methods and strategies Fundamentals of managerial decision making 3 0 3 BUS 177 SALESMANSHIP 3 0 3 3 0 3 Topics include: Industrial selling methods of market analysis Retail selling methods of market analysis Professional salesmanship Sales methods Consumer types Attitudes Behavior BUS 178 PURCHASING Topics include: Buying techniques Market buying systems Financial management of purchasing departments Market information systems Problems confronting retail and wholesale buyers BUS 179 TRENDS IN DISTRIBUTION 3 0 3 Topics include: Changing trends in distribution Problems created in areas of marketing Ways to capitalize on latest distribution patterns BUS 186 ELEMENTS OF SUPERVISION 3 0 3 1-3 0 1-3 Topics include: Functions of management Responsibilities of the supervisor Management-employee relations Organizational structure Project management Employee training and rating BUS 188 PERSONAL DEVELOPMENT Topics include: Business etiquette Personal appearance Interviewing techniques Development of a self-concept BUS 189 HUMAN RELATIONSHIPS 1-3 0 1-3 0 3 0 2 Topics include: understand actions and motivations within the organizational structure General principles of human behavior operating in the workplace BUS 198 COMPUTER INFORMATION SYSTEMS IN A CALL CENTER 3 Topics include: Computer fundamentals Basic hardware Specific software applications common to the call center industry Customer information database Basic keyboarding BUS 199 CALL CENTER OPERATIONS 2 Topics include: Call center organizational structures Terminology Call screening and routing Basic telephone functions The call flow process Overview of customer service The competitive advantage in the marketplace and performance measures used in typical call centers BUS 200 CUSTOMER SERVICE COMMUNICATIONS 5 0 5 1 0 1 Topics include: Communication barriers Building rapport Creating positive impressions Communicating with various customer types Listening skills Telephone etiquette Making and meeting commitments Handling difficult customers and problem solving Conversational Spanish in a call center BUS 201 SALES AND MARKETING IN A CALL CENTER Topics include: Building customer relationships Questioning for customer needs Presenting product/service solutions Closing the sale and overcoming objections BUS 202 PROFESSIONAL DEVELOPMENT 1 0 1 2 0 2 Topics include: Resume writing Presentation skills Interviewing techniques BUS 203 COACHING AND DEVELOPMENT Topics include: Developing performance standards Establishing coaching partnerships Giving and receiving feedback Identifying performance problems Creating customized employee development plans for performance improvement BUS 210 INTRODUCTION TO ACCOUNTING 3 0 3 3 0 3 3 0 3 Topics include: Introduction to accounting and financial reporting concepts Use of accounting information for financial and managerial decisions Information is presented from a financial statement user approach. BUS 215 BUSINESS COMMUNICATION Topics include: Written, oral and nonverbal communications Clear, correct, and logically organized communications Faxes E-mail Memos Letters Resume’s Reports Other business communications BUS 241 PRINCIPLES OF ACCOUNTING I Topics include: Basic theory of accounting principles and practices used by service and merchandising enterprises Financial accounting Accounting cycle Financial statement preparation & analysis BUS 242 PRINCIPLES OF ACCOUNTING II 3 0 3 THEORY LAB COURSE 3 0 3 Topics include: This course is a continuation of BUS 241 Managerial accounting Corporations Statement analysis Introductory cost accounting Planning Controlling Decision making DPT CRS. BUS 145 COURSE TITLE ACCOUNTING WITH QUICKBOOKS Course Description PREREQUISITE: BUS 241 COREQUISITES: None Updated 3/1/17 This course will introduce students to computerized accounting systems using QuickBooks. Students will set up and perform routine tasks such as recording business transactions, maintaining customer and vendor files, vouchering, controlling inventory, processing sales, maintaining fixed asset and depreciation schedules, and preparing payroll. Additional procedures covered include setting up a chart of accounts, summarizing data, generating financial reports and banking transactions. BUS 246 ACCOUNTING ON THE MICROCOMPUTER 3 0 3 Topics include: Preparation of financial statements Analysis of financial statements Measuring business activity Making rational business decisions BUS 248 MANAGERIAL ACCOUNTING Topics include: Cost behavior Contribution approach to decision-making Budgeting Overhead analysis Cost-volume-profit analysis Cost accounting systems 3 0 3 BUS 260 STATISTICAL DATA ANALYSIS 3 0 3 BUSINESS LAW I 3 0 3 BUSINESS LAW II 3 0 3 3 0 3 Topics include: Descriptive statistics Index numbers Measures of central tendency and variation Probability Random variables Discrete and continuous probability distributions Sampling distributions Point and interval estimation Computer software applications BUS 261 Topics include: Contracts Agency and employment Negotiable instruments Bailments Sale of goods BUS 262 Topics include: This course is a continuation of BUS 261 Legal principles related to partnerships Corporations Real property and leases Insurance Security devices Bankruptcy Trust and estates Government regulations of business and labor Civil and criminal liability Business security BUS 263 THE LEGAL AND SOCIAL ENVIRONMENT OF BUSINESS Topics include: The Constitution The Bill of Rights The legislative process Civil and criminal law Administrative agencies Trade regulations Consumer protection Contracts Employment Personal property BUS 271 BUSINESS STATISTICS I 3 0 3 3 0 3 3 0 3 3 0 3 Topics include: Collection Classification Presentation of data Statistical description and analysis of data Measures of central tendency and dispersion Elementary probability Sampling Estimation Introduction to hypothesis testing BUS 272 BUSINESS STATISTICS II Topics include: This course is a continuation of BUS 271 Sampling theory Statistical interference Regression and correlation Chi square Analysis of variance Time series index numbers Decision theory BUS 275 PRINCIPLES OF MANAGEMENT Topics include: Planning Organizing Staffing Directing Controlling Emphasis on practical business applications. BUS 276 HUMAN RESOURCE MANAGEMENT Topics include: Responsibilities of the supervisor of human resources Selection Placement Testing Orientation Training Rating Promotion Transfer of employees BUS SMALL BUSINESS MANAGEMENT 279 3 0 3 3 0 3 ECONOMIC LABOR RELATIONS 3 0 3 PRINCIPLES OF MARKETING 3 0 3 Topics include: Creation and operation of a small business Buying a franchise Starting a business Identifying capital resources Understanding markets Managing customer credit Managing accounting systems Budgeting systems Inventory systems Purchasing insurance Appropriate legal counsel BUS 280 INDUSTRIAL MANAGEMENT Topics include: Operations analysis Research and development Physical facilities Production planning Productivity improvement Product flow Quality control Jobs and wages Employee motivation BUS 284 Topics include: Psychological factors Institutional factors Economic factors Economic analysis BUS 285 Topics include: Marketing strategies Channels of distribution Marketing research Consumer behavior. BUS 286 LABOR LAW 3 Topics include: Federal statues State statues Significant court decisions relating to the rights and obligations of: Employers Employees Unions 0 3