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Information Technology and
Control
Operations
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Efficiency
Transaction Processing Systems (TPS)
Data Warehousing
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Data mining
Decision-Making & Control
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Control Systems
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Management Information Systems (MIS)
Executive Information Systems (EIS)
Decision Support Systems (DSS)
Feedback Control Model
Management Control Systems
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Budget reports
Statistical reports
Reward systems
Quality control systems
Balanced Scorecard
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Customers
Internal Business Process
Learning and Growth
Financial
Strategic Weapon
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Internal Coordination
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Intranet
Enterprise Resource Planning
Knowledge Management
Intellectual capital
 Data v. Information v. Knowledge
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Explicit v. Tacit
Strategic Weapon
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Explicit Knowledge
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Collect information and store it
Employees can retrieve it
Tacit Knowledge
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Interactive media
Brings people together
Information and the External
Environment
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Electronic Data Interchange
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Connects buyers and suppliers together
Extranets
Integrated Enterprise
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Supply Chain Management
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Advantages
Disadvantages
E-Business
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Sell through digital medium
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As opposed to brick-and-mortar
In-house
Spin-off
Strategic Partnership
Effect on Organizational Design
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Smaller organizations
Decentralized structures
Improved horizontal coordination
Improved inter-organizational structure
Enhanced modular structure
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