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Territory Insurance Conference, resilient future
Territory
Insurance
Conference
resilient future
Angela Pilcher, Manager Vocational Management
Services
PREHAB:
Management strategies for the
prevention of workplace injuries
Territory Insurance Conference, resilient future
Workplace Health and Safety
• Creating a safe work environment is critical to the success of
your business, and is one of the best ways to retain staff and
maximise productivity.
• As a business owner you have responsibilities regarding
health and safety in your workplace.
• Having the right attitude towards the safety of your workers,
contractors, customers and the public is important.
• WHS shouldn't be seen as an additional cost - it's better to
deal with health and safety issues before they escalate
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Cost of Workplace Injuries - Organisational
• Recruitment, Training and Staff turnover
• Carers, modifications and aids
• Workplace operations
• Image / reputation damage
• Changes in organisational culture
• Lowered worker morale
• Loss time from supervisors / works
• Increased labour conflicts and IR costs
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Cost of Workplace Injuries - Financial
• Short term and long term productivity
losses
• Additional wage expenditure
• Equipment; aids, appliances repair or
modifications
• Medical costs
• Administrative costs
• Insurance costs
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
LTI Calculation for average Construction Industry costs in 2014:
-LTI of .33 x 100FTE x $28,000 = $924,000 per annum
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Costs associated with RTW
Northern Territory
Australia
Average claim cost
$23,900
$13,126
Average loss time
15.1 week
8.7 weeks
RTW Rates %
74%
80%
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Expenditure is tax deductible;
Penalties, fines and lost time / productivity is not;
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Workplace Health and Safety
1. Hazard identification
2. Risk assessment
3. Risk control
4. Review
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Workplace Health and Safety – Response
• Incident response
• Incident reporting
• Incident investigation
• Review of response, reporting and investigation
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Workplace Health and Safety – Control
•
•
•
•
•
Training
Hazard and Incident reviews
Risk assessments
Safe work procedures
WHS Committee
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Employees are the number 1 asset all businesses
have to effectively manage WHS
They are often drastically underutilised and
ignored when implementing practical workplace
health and wellbeing programs
Territory Insurance Conference, resilient future
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Step 1: Assess
Know your workplace / make your workplace safe:
•
•
•
•
•
Risk identification
Safe Work Method Statements (SWMS)
Job Safety Analysis (JSA)
Task / duty analysis
Safe Work Procedures (SWP)
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Step 2: Select
• Accurate assessment of all task, duties and human
demands
• Pre employment medicals
• Role selection and retention
• Induction and training
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Step 3: Manage
• Early intervention
• Training
• WHS
• RTW and Rehabilitation
• Health and Well being programs
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Organisational Benefits of a Job Dictionary
• Limits uncertainty for managers and supervisors in identifying
suitable duties
• Streamlined and targeted modified / alternative duties search
• Job / tasks descriptions can be provided to treatment
providers
• Can be utilised by Managers and Supervisors with minimal
training
• The Job dictionary process also delivers a ‘risk analysis’ of the
workplace- clearly identifying areas requiring urgent
change/modification or correction
Territory Insurance Conference, resilient future
Cost Benefits of a Job Dictionary
• Reducing/eliminating workplace risk, injury & liability
• Streamlining the process of identifying suitable duties
• Reducing lost time & productivity
- Delays in RTW increase LTI by 1.5 weeks for every 2 days delay
- Average RTW program for a musculoskeletal injury is 6 weeks
- Average RTW program when there is a delay in RTW is 12.2
weeks
Territory Insurance Conference, resilient future
Health and Well Being Programs
Organisations that implement workplace health and well being
programs are known to have:
• Increased employee morale and engagement
• Improved corporate image
• Reduced workplace injuries and associated expenses
• Increased attraction and retention of employees
According to research, healthier employers:
• Are more productive
• Are more engaged in their work
• Have less sick leave
• Have greater levels of energy and concentration
Territory Insurance Conference, resilient future
10 Steps to a Successful Health and Well Being Program
1.
2.
3.
4.
5.
6.
7.
8.
9.
Is cost effective and doesn’t have to be expensive
Is closely linked to workplace health and safety
Assesses needs to identify health issues in the workplace
Involves voluntary participation and achieves high participation
Is sustainable and has a long term commitment
Is evaluated and reviewed as required
Addresses Individual and organisational issues
Has management support and senior managers are actively involved
Is accessible to all employees irrespective of their health status,
location or role in the workplace
10.Has coordinators who have access to resources and training relevant
to health promotion
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
Health and Well Being Programs
Develop /
Update
your
Program
Monitor
and Review
your
Program
Develop
your action
plan
Implement
your action
plan
Territory Insurance Conference, resilient future
Impacts of Successful Health and Well Being
Programs
Within a Few
Months
• Increased
employee
engagement
• Increased team
cohesiveness
Within 1 – 2 Years
Within 3 – 5 Years
• Increased health
knowledge
• Increased job
satisfaction
• Increased
productivity
• Increased
corporate image
• Decreased
absenteeism
• Decreased
injuries
• Decreased
workers
compensation
costs
Territory Insurance Conference, resilient future
Step 4: Contain
Territory Insurance Conference, resilient future
Business Performance Fast Facts
• For every dollar invested in workplace health or wellbeing
programs, there is a return on investment of between $3 and $6
• Reduced performance costs employers two to seven times more
than absenteeism.
• In 2014 – 2015 the cost of work related injury and illness in
Australia was estimated to be $70.6billion or 5.4% of GDP.
• The greater the number of health risks per employee, the greater
the negative impact on their productivity.
• Implementing a health and wellbeing program can reduce
employee risk factors by up to 56%
Territory Insurance Conference, resilient future
Good Health is Good for Business
4X
3X
9X
3X
Business that don’t promote health and wellbeing are four times
more likely to lose good talent within 12 months
20%
A 20% reduction in an employees health and well being leads to a
10% drop in their work performance
Healthy workers are almost three times more productive then
unhealthy workers
Unhealthy workers have almost nine times the sickness absences
than healthy workers
Employees that work in
organisations that actively promote
health and wellbeing are three
times more likely to identify their
workplace as a high or above-average performer.
Angela Pilcher, Vocational Management Services
28/10/2015
Territory Insurance Conference, resilient future
When starting from
scratch, be realistic, start small
and seek help
change takes time
Doing something is better than doing
nothing at all.