• Study Resource
  • Explore Categories
    • Arts & Humanities
    • Business
    • Engineering & Technology
    • Foreign Language
    • History
    • Math
    • Science
    • Social Science

    Top subcategories

    • Advanced Math
    • Algebra
    • Basic Math
    • Calculus
    • Geometry
    • Linear Algebra
    • Pre-Algebra
    • Pre-Calculus
    • Statistics And Probability
    • Trigonometry
    • other →

    Top subcategories

    • Astronomy
    • Astrophysics
    • Biology
    • Chemistry
    • Earth Science
    • Environmental Science
    • Health Science
    • Physics
    • other →

    Top subcategories

    • Anthropology
    • Law
    • Political Science
    • Psychology
    • Sociology
    • other →

    Top subcategories

    • Accounting
    • Economics
    • Finance
    • Management
    • other →

    Top subcategories

    • Aerospace Engineering
    • Bioengineering
    • Chemical Engineering
    • Civil Engineering
    • Computer Science
    • Electrical Engineering
    • Industrial Engineering
    • Mechanical Engineering
    • Web Design
    • other →

    Top subcategories

    • Architecture
    • Communications
    • English
    • Gender Studies
    • Music
    • Performing Arts
    • Philosophy
    • Religious Studies
    • Writing
    • other →

    Top subcategories

    • Ancient History
    • European History
    • US History
    • World History
    • other →

    Top subcategories

    • Croatian
    • Czech
    • Finnish
    • Greek
    • Hindi
    • Japanese
    • Korean
    • Persian
    • Swedish
    • Turkish
    • other →
 
Profile Documents Logout
Upload
developing customer relationships and value through marketing
developing customer relationships and value through marketing

... Because of intense competition, firms must continuously revisit both marketing and corporate strategies, as Ben & Jerry’s Homemade has had to do. ...
Case Studies on Marketing - Case Catalogue
Case Studies on Marketing - Case Catalogue

... with latest models, new features and latest technology. To position their brands in the minds of the consumers, these players adopted several brand-building strategies apart from investing heavily on R&D and marketing. This case delves into the critical success factors of the industry and the factor ...
Chapter 2
Chapter 2

... conception, pricing, promotion, and distribution of ideas, goods, and services to create exchanges that satisfy individual and organizational goals. Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and co ...
Luxury Marketing Outlook 2013
Luxury Marketing Outlook 2013

... as digital content evolves and the Web grows, brands are for their own brand through digital advertising. testing how to interact with their consumers in the digital space,” she said. “Consumers are sharing their preferences In fact, 70 percent of consumers prefer to hear about new through the actio ...
Learning Objective 1
Learning Objective 1

... The marketing concept is a philosophy of business and a set of objectives enabling organizations to offer superior customer value. According to this concept, marketing-oriented organizations can succeed by focusing on consumers’ wants and needs, long-term profitability, and an integrated marketing e ...
Principles of Marketing, 13e (Kotler/Armstrong)
Principles of Marketing, 13e (Kotler/Armstrong)

... 10) ________ are less frequently purchased consumer products and services that customers compare carefully on suitability, quality, price, and style. Consumers spend much time and effort in gathering information and making comparisons about these products. A) Shopping products B) Convenience produc ...
Dark Tourism and Destination Marketing
Dark Tourism and Destination Marketing

... that the tourist is seeking for dark tourism experiences for different reasons. Some of them only want to know what kind of experience they will get from such a tour. And for others it is a part of their classification, like a status symbol among their own social society. Naturally there are also to ...
Private-Label Brands – A Literature Review Samrat Chakraborty
Private-Label Brands – A Literature Review Samrat Chakraborty

... European market. Among the European nations UK, Spain and Germany continue to sell more privatelabel brands than any other European country with a market share of 49.2%, 40.4% and 37.7% respectively. Initially these private-label brands were introduced in the market by the retailers with much cheape ...
2016 India Retail e-Marketing Research
2016 India Retail e-Marketing Research

... Not to our surprise, when mapped into a single category as Retailers, the industry showed signs of moving along a similar road ahead. But upon further analysis, the online operations with investments in physical stores, seemed to follow a revolutionary path by having different plans than other indus ...
Integrated Marketing Connnunication
Integrated Marketing Connnunication

... The question one might ask here is were advertising agencies not adding value to their clients programmes before IMC. Of course, they were but not in an integrated sense. In this respect, Kliatchko (2005) opines that value added services need not start and end in only advertising messages and strate ...
Retail Assortment: More ≠ Better
Retail Assortment: More ≠ Better

... in two control stores. In-store intercepts with customers revealed no change in assortment perceptions, but customers did report that it was now easier to shop. In addition, overall sales increased by 8% in one of the test stores and by 2% in the other. Thus, substantial SKU reduction was shown to h ...
Communication and Promotion Decisions in Retailing: A Review
Communication and Promotion Decisions in Retailing: A Review

... act because accounting books need to be adjusted after they have been initially certified. While the retail industry is acutely aware of this situation, there is no academic research on these institutional accounting, auditing, and legal aspects of trade promotions. Another important aspect of trade ...
Impact of Celebrity Credibility on Advertising Effectiveness
Impact of Celebrity Credibility on Advertising Effectiveness

... has a well-built consequence on customer’s recall and knowledge approach as well. The majority customers are not in the buying condition while they come across with importance of the product. Salespersons use celebrity support to facilitate improved storage of information in consumer’s mentality whi ...
BUYING BEHAVIOUR OF MILLENNIALS CHANGING TRADITIONAL MARKETING PRACTICES
BUYING BEHAVIOUR OF MILLENNIALS CHANGING TRADITIONAL MARKETING PRACTICES

... Appendix 1. Interview guide for entrepreneur respondents Appendix 2. Interview guide for consumer respondents ...
PDF
PDF

... Historically, the marketing channel in the agricultural equipment industry has left most marketing activities within the hands of manufacturers who have developed strong brands by closely managing the messages about the value created through their equipment. Dealers have historically managed the dis ...
Marketing Metrics: The Manager`s Guide to
Marketing Metrics: The Manager`s Guide to

... Frequently, they resist being held accountable even for top-line performance, asserting that factors beyond their control—including competition—make it difficult to monitor the results of their programs. In this context, marketing decisions are often made without the information, expertise, and meas ...
Critically evaluating the marketing mix of an academic programme
Critically evaluating the marketing mix of an academic programme

... First it needs to be correctly positioned in the perception of prospective students and second it may face a delay in its acceptability since it is considered too advanced. Service positioning possess a number of characteristics which makes it more difficult and challenging in contrast to products p ...
Getting in with the “In” crowd: how to put CEO’s agenda
Getting in with the “In” crowd: how to put CEO’s agenda

... The emphasis of our study is to explore how marketing can be again elevated on the firm’s strategic agenda. The focus is therefore not on discussing the multitude of scholarly definitions of marketing, ranging from value creation (e.g., Alderson, 1957), to market orientation (e.g., Kohli and Jaworsk ...
PDF
PDF

... vibration, light), often of high monetary value, more demanding in terms of logistics and insurance (Fischer, 2010). The perishability of agricultural and food products requires efficient logistic processes, to move the product through the chain as rapidly as possible and to maintain valuable qualit ...
Marketing capabilities: Antecedents and implications for B2B SME
Marketing capabilities: Antecedents and implications for B2B SME

... often innovation (O'Dwyer, Gilmore, & Carson, 2009) or branding (Abimbola & Vallaster, 2007) as potential key drivers of SME performance. While such approaches are useful and indicate that each driver is important, they do not establish a pecking order of importance, nor do they indicate a clear mec ...
FREE Sample Here
FREE Sample Here

... Clearly, the more loyal the firm’s profitable customers, the higher the firm’s customer equity. Customer equity may be a better measure of a firm’s performance than current sales or market share. Building the Right Relationships with the Right Customers Not all customers, not even all loyal customer ...
The Marketing Process - We can offer most test bank and solution
The Marketing Process - We can offer most test bank and solution

... Clearly, the more loyal the firm’s profitable customers, the higher the firm’s customer equity. Customer equity may be a better measure of a firm’s performance than current sales or market share. Building the Right Relationships with the Right Customers Not all customers, not even all loyal customer ...
Introduction to Marketing
Introduction to Marketing

... Market Penetration is gaining/ winning competitors customers through buying competitors or more effective use of promotion, distribution or by cutting prices. Increase sales to current market segments without changing the product Market Expansion/Development: Growth strategy that identifies and deve ...
CHAPTER 1
CHAPTER 1

... Clearly, the more loyal the firm’s profitable customers, the higher the firm’s customer equity. Customer equity may be a better measure of a firm’s performance than current sales or market share. Building the Right Relationships with the Right Customers Not all customers, not even all loyal customer ...
Nabisco Oreo Analysis - Home
Nabisco Oreo Analysis - Home

... appropriate points-of-difference and points-of- parity associations.” ...
< 1 ... 8 9 10 11 12 13 14 15 16 ... 111 >

Brand equity

Brand equity is a phrase used in the marketing industry which describes the value of having a well-known brand name, based on the idea that the owner of a well-known brand name can generate more money from products with that brand name than from products with a less well known name, as consumers believe that a product with a well-known name is better than products with less well-known names.Brand equity refers to the value of a brand. In the research literature, brand equity has been studied from two different perspectives: cognitive psychology and information economics. According to cognitive psychology, brand equity lies in consumer’s awareness of brand features and associations, which drive attribute perceptions. According to information economics, a strong brand name works as a credible signal of product quality for imperfectly informed buyers and generates price premiums as a form of return to branding investments. It has been empirically demonstrated that brand equity plays an important role in the determination of price structure and, in particular, firms are able to charge price premiums that derive from brand equity after controlling for observed product differentiation.Some marketing researchers have concluded that brands are one of the most valuable assets a company has, as brand equity is one of the factors which can increase the financial value of a brand to the brand owner, although not the only one. Elements that can be included in the valuation of brand equity include (but not limited to): changing market share, profit margins, consumer recognition of logos and other visual elements, brand language associations made by consumers, consumers' perceptions of quality and other relevant brand values.Consumers' knowledge about a brand also governs how manufacturers and advertisers market the brand. Brand equity is created through strategic investments in communication channels and market education and appreciates through economic growth in profit margins, market share, prestige value, and critical associations. Generally, these strategic investments appreciate over time to deliver a return on investment. This is directly related to marketing ROI. Brand equity can also appreciate without strategic direction. A Stockholm University study in 2011 documents the case of Jerusalem's city brand. The city organically developed a brand, which experienced tremendous brand equity appreciation over the course of centuries through non-strategic activities. A booming tourism industry in Jerusalem has been the most evident indicator of a strong ROI.While most brand equity research has taken place in consumer markets, the concept of brand equity is also important for understanding competitive dynamics and price structures of business-to-business markets. In industrial markets competition is often based on differences in product performance. It has been suggested however that firms may charge premiums that cannot be solely explained in terms of technological superiority and performance-related advantages. Such price premiums reflect the brand equity of reputable manufacturers.Brand equity is strategically crucial, but famously difficult to quantify. Many experts have developed tools to analyze this asset, but there is no agreed way to measure it. As one of the serial challenges that marketing professionals and academics find with the concept of brand equity, the disconnect between quantitative and qualitative equity values is difficult to reconcile. Quantitative brand equity includes numerical values such as profit margins and market share, but fails to capture qualitative elements such as prestige and associations of interest. Overall, most marketing practitioners take a more qualitative approach to brand equity because of this challenge. In a survey of nearly 200 senior marketing managers, only 26 percent responded that they found the ""brand equity"" metric very useful.
  • studyres.com © 2025
  • DMCA
  • Privacy
  • Terms
  • Report