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Learning Objectives
Learning Objectives

... identify and focus their efforts on their best customers. Recognizing and reinforcing preferred customers can be a potent strategy for building loyalty. Cross-selling opportunities also emerge once a database is in place. In addition, as one gains keener information about the motivations of current ...
advertising
advertising

... • This kind of ads are generally formed for the brands which comes to market at the first time. • In teaser ads there won’t be any information about the product or the brand for more than 15 days. The consumer won’t get any information and starts thinking about it. After this period the logo or the ...
Rethinking Advertising Development – Is it Time to Shift
Rethinking Advertising Development – Is it Time to Shift

... consumers face is clarity of the stimulus at hand. And typically that lack of clarity does not come from the level of finish, but the lack of appropriate articulation. But knowing that and understanding why consumers may be confused, can provide brand teams and agencies with the roadmap to comprehen ...
Unauthorized Verses - Journal of Integrated Marketing
Unauthorized Verses - Journal of Integrated Marketing

... Some marketers create content for social media that encourages interaction. In practice, marketers must target an evolving audience with their brands. The increasingly complex audience, coupled with converging media, work in tandem to render traditional marketing strategies obsolete. One purpose of ...
Q+A on J. Crew with CMO Award Winner Shannon
Q+A on J. Crew with CMO Award Winner Shannon

... capabilities around customer segmentation and targeted marketing campaigns. Our email segmentation strategy is now capturing not only customer purchase history, but also website browse and email engagement behavior (opens, clicks, etc.). In addition, we have launched a series of email triggers, incl ...
Closing the Redemption Loop
Closing the Redemption Loop

... origin with unique codes that are entered into the online shopping system during purchase. For bricks and mortar stores, the use of mobile devices is becoming the preferred method for closing the redemption loop. Customers can simply show the merchant a unique code or barcode from their mobile devic ...
Document
Document

... In a nutshell, ATL promotions are tailored for a mass audience BTL promotions are targeted at individuals according to needs or preferences. While ATL promotions can establish brand identity, BTL can actually lead to a sale. ATL promotions are also difficult to measure well, while BTL promotions are ...
Lecture 2 Brand Positioning
Lecture 2 Brand Positioning

... brand – Can dilute brand meaning – Can cause the company to forgo the chance to develop a new brand Sullivan (1990), “The Impact of Brand Extensions on Parent Brand Memory Structures and Retrieval Processes,” Journal of Business, 63(3), pp. 309-329 ...
Integrated Marketing Communications
Integrated Marketing Communications

... the media, employees and others, do not distinguish between messages intended for them and those intended for other audiences. IMC not only integrates the marketing communications disciplines – advertising, direct and e-commerce marketing, and public relations, – it also advocates the alignment of a ...
Final Test STudy Guide 12-9
Final Test STudy Guide 12-9

... 4. The owners of the Totally Outrageous Shoe Store decided to rent store space next to a music store where teenagers frequently shop. What did the owners’ decision add to their product? a. promotion c. time utility b. place utility d. improved distribution 5. The Good Ol’ Barbeque Sauce Company bega ...
Snímek 1
Snímek 1

... the makers of toys, sweets, ice cream, breakfast food and sport articles Advertising for other products preferably uses media with which they can also reach the next generation of consumers. For example – Cigarettes are used as a fashion accessory and appeal to young women or spots include sporting ...
advance auto parts
advance auto parts

... recommending the brand to their friends, but wanted to better understand the value referrals brought to the business. ...
Marketing Management - हे Buddy ! | Luv • Luc • Always
Marketing Management - हे Buddy ! | Luv • Luc • Always

... STP Analysis:- The traditional view of the business process, is not going to work in economies where people face abundant choices. There, the ‘Mass Market’ is actually splintering into numerous micro markets, each with its own wants, perceptions, preferences, and buying criteria. The smart competito ...
Resume - Doostang Career Services
Resume - Doostang Career Services

... As senior executive, established Strategic Account Planning team and spearheaded integrated development strategies for customers and prospects. Dotted-line responsibility for sales management. Created and managed central RFP process. Served on high-profile initiatives, including McKinsey project, sa ...
Lessons from Chapter 12
Lessons from Chapter 12

... can be examined strategically by considering the zone of tolerance between desired performance expectations and adequate performance expectations. The zone of tolerance represents the degree to which customers recognize and are willing to accept variability in performance. ...
Keller_SBM3_01
Keller_SBM3_01

... • 3) To provide a forum for students to apply these principles. • It is not enough to simply tell marketplace war stories or just read cases for examples of how to do something. This is because every situation is different. Therefore, in order to learn how to create and manage brands, you need to an ...
Corporate comm
Corporate comm

... leading choice factor. Our client historically had competed on quality, technology and heritage (it is the first operator), all the criteria that had become irrelevant to consumers thanks to competitors’ price wars. In the new market situation LMT faced loss of customer loyalty, was perceived as out ...
Design is everything
Design is everything

... Since we put Zendesk in we were able to be far more organised and efficient in terms of how we deal with inbound queries. David Kohn, Customer and E-Commerce Director at Heal’s ...
2009 - Tashjian Marketing
2009 - Tashjian Marketing

... Senior Director Marketing & Planning Services (MAPS) Strategic planning and business development position focusing on applying micromarketing technology to significantly increase sales and profitability and reduce marketing costs. Developed process and created department with 3 direct reports which ...
Press_Release_January_09_2013 (2.0 MiB)
Press_Release_January_09_2013 (2.0 MiB)

... Overheer Systems will debut the new Reflect Mobile Checkout app. The company’s first customer-operated app for retail allows individuals to check out from the store on their smartphones within a matter of moments. At booth 2059, visitors will see how retailers need to bridge the gap between online a ...
joyce fabyanski - Takara Belmont
joyce fabyanski - Takara Belmont

... Championed the development of the first new professional claim for Sensodyne in over 10 years. Contributed to a 50% increase in Sensodyne’s use before whitening treatments which differentiated Sensodyne during a competitive launch. Developed and executed professional defense plan for Sensodyne. Deli ...
INCREASIG MARKET PENETRATION IN CONSUMER GOODS
INCREASIG MARKET PENETRATION IN CONSUMER GOODS

... At Seymour Sloan, we have worked with FMCG brands on a number of growth initiatives and the core message from our work has been that, for a brand to grow they must increase the number of purchasers. As obvious as it sounds, we have found that often our clients are thinking in terms of targeting nich ...
Marketing key objectives
Marketing key objectives

... Recession left many consumers short of both money and confidence, creating a new age of consumer frugality that will last well into the future. More than ever, marketers must now emphasize the value in their value propositions.  The challenge is to balance a brand’s value proposition with current t ...
How to Calculate the Life Time Value of a Subscriber
How to Calculate the Life Time Value of a Subscriber

... • Match  data  through  common  IDs:  This  allows  for  tracking  of  customers  and  a  holistic  view  of  all   customer  activity.   • Carry  customer  IDs  forever:  Even  if  customers  defect  there  is  an  opportunity  to  get ...
CONSUMER BEHAVIOUR
CONSUMER BEHAVIOUR

... decisions relating to all décor and bric-à-brac for their home are an ongoing high-involvement process. Factors influencing involvement-level include:  personal importance of the decision  the situation you are in at the time  social visibility  perceived risk of negative consequences  previous ...
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Touchpoint

A Touchpoint (contact point, customer contact, Moment of Truth, point of contact) describes the interface of a product, service or brand with customers/users, non-customers, employees and other stakeholders, before, during and after a transaction. This may be applied in business-to-business as well as business-to-consumer environments.
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